Hochschild Mining PLC values all genuine reports received through this portal as they contribute to upholding the high ethical standards established by the Group. For this reason, we are committed to maintaining strict confidentiality regarding genuine complaints received and the identity of those filing them.
The Group encourages those filing a complaint to provide their name as it enables us to contact you in order to request additional details to assist with the investigation. Whilst providing your name is not mandatory, it would assist us in identifying genuine complaints and dedicating resources to investigating them.
Who can file a complaint?
By creating a password you can monitor the status of your complaint for example to find out how the investigation is progressing, to answer any questions from those investigating your complaint or to provide additional information. To do this, click on "”Check Progress of a Report" and enter the Claim Reference Number and password that you are now creating.